LKB88 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data as a valued player on our platform in Malaysia.
Six core principles that guide how LKB88 handles your personal data
This Privacy Policy describes LKB88's privacy practices and is subject to Malaysia's Personal Data Protection Act 2010 (PDPA). By using the LKB88 platform, you consent to the collection and use of your information as described in this document.
At LKB88, we understand that trust is the foundation of every meaningful relationship. When you register an account, make a deposit, or play your favourite games such as Tiger Slam, Lucky Keno, or Fishin Bonanza on our platform, you are entrusting us with deeply personal information. That trust is not something we take lightly — it is a responsibility we uphold with the utmost seriousness every single day.
This Privacy Policy is written in clear, plain language because we believe every LKB88 player deserves to know exactly how their data is handled — not buried in legal jargon. We want you to play with confidence, knowing your personal information is in safe hands and protected to the highest security standards.
This Privacy Policy applies to all use of the LKB88 platform, including the lkb88.my website, any mobile applications we may offer in the future, all games available on our platform, and all communications between you and the LKB88 team. This Policy should be read together with Terms & Conditions our policies Responsible Gaming LKB88 to form the complete agreement governing how we operate.
LKB88 collects your personal data through several means — directly when you provide it to us during registration and platform use, and automatically via technologies that operate while you use our services. Below is a full table of the data categories we collect:
| Data Category | Specific Types of Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender, profile photo (if uploaded) | Account registration & KYC process |
| Contact Information | Malaysian phone number, email address, mailing address (where required) | Account registration |
| Financial Information | Bank account numbers, e-wallet account holder names (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay), and deposit and withdrawal transaction history in RM | Payment & withdrawal processing |
| Gaming Data | Game history, total wagers, wins and losses, games played, session duration | Collected automatically during gameplay |
| Technical Data | IP address, device type, operating system, web browser, screen resolution, and geographic location (city level) | Automatically collected during platform use |
| Communications Data | Live chat transcripts, support emails, feedback and complaints submitted to LKB88 | Customer support communications |
LKB88 does not collect ATM PIN numbers, credit or debit card CVV numbers, your internet banking passwords (Maybank2u, CIMB Clicks, etc.), or any financial information not directly required for the operation of our platform. The LKB88 team will never ask for this sensitive information through any communication channel.
LKB88 uses the personal data you provide solely for legitimate purposes related to the operation of our platform. Our guiding principle is "minimum necessary collection" — we only collect data that is genuinely required to deliver the best possible service to you. The specific purposes for which LKB88 uses your personal data are as follows:
LKB88 will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent.
LKB88 processes your personal data on the basis of one or more lawful grounds recognised under Malaysia's Personal Data Protection Act 2010 (PDPA). Understanding these grounds is important, as they determine the rights available to you in the context of specific data processing activities.
Contractual Agreement: The majority of LKB88's data processing is necessary to fulfil the agreement between you and us — the agreement you entered into when you registered an account and accepted our Terms & Conditions. Without this data processing, LKB88 would be unable to provide the services you signed up for.
Legal Obligations: Some data processing is necessary to comply with legal obligations binding on LKB88 as a platform operator in Malaysia, including KYC requirements, AML reporting, and PDPA compliance.
Legitimate Interests: LKB88 also processes your personal data on the basis of our legitimate interests in operating and securing the platform, detecting and preventing fraud, and protecting our rights as well as those of other players in the LKB88 community.
For direct marketing activities such as promotional emails about LKB88 special offers or bonuses, we will obtain your explicit consent beforehand. You may withdraw this consent at any time by clicking the "unsubscribe" link in any email or by contacting our team at [email protected]. Withdrawing marketing consent will not affect your access to the LKB88 platform.
LKB88 does not sell, rent or commercialise your personal data to any third party. However, in the course of operating our platform, there are limited situations where we need to share certain information with specific parties. All such sharing is carried out under strict controls and only to the extent necessary:
In all of the above cases, LKB88 ensures that parties receiving our players' personal data are bound by strict confidentiality agreements and held to data protection standards equivalent to or higher than those we apply to ourselves.
Protecting your personal data is not merely a legal obligation for LKB88 — it is a core commitment we make to every player who trusts our platform. LKB88 continually invests in the latest security technologies and procedures to ensure your data is always kept under the strongest protection.
The technical security measures we have in place include 256-bit SSL encryption for all data in transit between your browser and LKB88's servers, at-rest encryption for all sensitive information stored in our databases, two-factor authentication (2FA) available for player accounts, round-the-clock security monitoring by our cybersecurity team, regular penetration testing conducted by independent internationally accredited security firms, and a sophisticated anomaly detection system to identify suspicious activity in real time.
From a procedural and internal policy standpoint, all LKB88 staff with access to players' personal data are required to complete comprehensive data protection training and sign strict confidentiality agreements. Access to players' personal data is governed by a need-to-know basis — only staff who require access to fulfil their job responsibilities are granted permission to do so.
While LKB88 takes all reasonable steps to protect your data, the security of your account also depends on your own actions. Use a strong, unique password for your LKB88 account, never share your password with anyone, enable two-factor authentication where available, and do not click suspicious links claiming to be from LKB88. The LKB88 team will never request your password or sensitive financial information via email or messages.
LKB88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required under applicable Malaysian laws and regulations. Our principle is to never hold data longer than is strictly necessary.
Once the retention period has expired or the data is no longer needed, LKB88 will securely delete or anonymise it in accordance with approved data disposal procedures. Anonymised data may be retained indefinitely for analytical and statistical purposes, as it no longer constitutes personal data.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding the personal data held by LKB88. We are committed to making it as straightforward and hassle-free as possible for you to exercise these rights.
LKB88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser or device when you visit the LKB88 website. The following are the types of cookies we use:
You can manage or delete cookies at any time through your web browser settings. Please note, however, that disabling or blocking essential cookies may affect the functionality of the LKB88 platform and your ability to log in, make deposits or play games. For more information on how to manage cookies in your browser, please refer to your browser's help documentation.
LKB88 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you discover that a minor has registered a LKB88 account or provided their personal information to our platform, please contact our team at [email protected] immediately.
If LKB88 becomes aware that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. LKB88 employs age verification measures during the registration process to prevent underage use of the platform; however, we also rely on the cooperation of parents and guardians to ensure their children do not access LKB88 without authorisation.
LKB88 strongly encourages all parents and guardians to monitor their children's online activity and to make use of the parental control tools available on their devices to prevent access to gambling websites. If you suspect that a minor is using the LKB88 platform, please contact us immediately at [email protected] and we will take prompt action.
LKB88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technological developments, new legal requirements or feedback received from our player community. The "Last Updated" date displayed at the top of this document will always reflect the most current version of our Privacy Policy.
When significant changes are made to this Privacy Policy, LKB88 will notify you via the email address registered to your account or through a prominent notification within the platform. For minor changes or clarifications only, we may update this document without a separate notification.
We encourage you to review this Privacy Policy periodically — especially before providing any new personal information to LKB88. Your continued use of the LKB88 platform following any amendments to this Privacy Policy will be considered your acceptance of the updated version.
If you have any questions, concerns or requests regarding this Privacy Policy or the way LKB88 handles your personal data, our privacy team is here to help. We take every privacy-related enquiry and complaint seriously and are committed to providing responses that are accurate, clear and genuinely useful.
You may reach the LKB88 privacy team through the following channels:
When contacting us regarding privacy matters, please clearly state your full name and LKB88 account number (if applicable), the nature of your request or complaint, and any additional information that may help us understand and resolve your issue more efficiently. LKB88 is committed to addressing all privacy-related enquiries within the timeframe stipulated by the Malaysia PDPA.
Quick answers to the most frequently asked questions about privacy and data protection at LKB88
LKB88 encourages all players to gamble responsibly. Set a budget before you play and never wager more than you can afford to lose. All games on LKB88 are strictly for users aged 18 and above. If you need help or support, please visit our Responsible Gaming us or contact the Malaysia Mental Health Helpline at 15500.